Your questions answered FAQ
Welcome to Motivate Me Girl Co! We're dedicated to spreading joy and motivation through our unique stationery. On this FAQ page, you'll find comprehensive answers to common questions about our products, orders, and the exciting Motivate Me Girl Society snail mail club. We strive for transparency and excellent customer service to ensure your experience with our motivational goodies is always delightful.
Frequently asked questions
At Motivate Me Girl Co, we believe in clarity and support for our amazing community. We've compiled a list of the most common inquiries to help you understand our order process, product details, and how we deliver a 'hug in the mail' right to your doorstep. Explore the questions below, and if you don't find what you're looking for, feel free to reach out to us!
How do my motivational goodies get to me, and how long does it usually take?
After you place an order, we take 1-3 business days for processing your items. Shipping within the US typically takes an additional 2-5 business days to arrive. We offer free shipping on all items except journals/notebooks and coloring books, helping us keep your costs down! Please note, processing and shipping times are generally concurrent.
What happens if I'm not happy with my order or need to return something?
Because all our items are lovingly handmade by Motivate Me Girl Co, all sales are final. However, your satisfaction is incredibly important to us! In the rare event of a damaged or lost item during transit, please contact our customer support team immediately at contact@motivatemegirlco.com. Most items ship without tracking to keep shipping free for our cherished customers.
What should potential members know about joining the 'Motivate Me Girl Society' snail mail club? What kind of fun things do they get?
Joining the 'Motivate Me Girl Society' means receiving a monthly 'hug in the mail'! Every month, members get a beautifully themed motivational message accompanied by corresponding stationery designed to uplift and inspire. Each delightful package from Motivate Me Girl Co includes: ✨ 1 Letter ✨ 2 Affirmation Cards ✨ 2 Bookmarks or 2 Post Cards ✨ 3 Stickers ✨ A Mystery Gift It's the perfect way to treat yourself or a friend to a consistent dose of positivity!
Do you ship internationally?
At this time, Motivate Me Girl Co primarily ships within the United States. We are always exploring options to expand our reach and bring motivational goodies to women worldwide! Stay tuned for updates on our international shipping policies.
Can I customize an order?
Currently, Motivate Me Girl Co does not offer custom order services for individual products. However, we're always listening to our community for inspiration! If you have specific ideas or requests, please feel free to share them with us at contact@motivatemegirlco.com.
How can I stay updated on new products and promotions?
The best way to stay in the loop with Motivate Me Girl Co is by joining our email list and following us on social media! We regularly share new product launches, special offers, and motivational content to keep you inspired. Sign up for our newsletter directly on the homepage!
What materials are your stickers made from?
Our Motivate Me Girl Co stickers are made from high-quality, durable vinyl that is both water-resistant and scratch-proof. They are perfect for decorating journals, laptops, water bottles, and more, ensuring your motivation sticks around wherever you go!
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as secure payment options like PayPal and Apple Pay for a smooth and convenient checkout experience when you shop with Motivate Me Girl Co.
Get your daily dose of motivation
Ready to infuse your life with positivity and encouragement? Explore our unique collection of motivational stationery, from uplifting stickers and bookmarks to inspiring journals and coloring books, or join the 'Motivate Me Girl Society' for a monthly dose of joy. At Motivate Me Girl Co, we're here to help you shine. Let's make every day a little brighter, together.